Shipping Policy
UK SHIPPING
After your payment is verified, it takes 1-2 business days to process and ship your order. This does not include weekends or holidays. Please refer to the chart below for rates/times.
SHIPPING RATES & DELIVERY
| SERVICE | COST | DELIVERY TIME |
|---|---|---|
| RoyalMail 48 Tracked (Order < £30) | £3 | 3-5 Business Days |
| RoyalMail 48 Tracked (Order > £30) | Free | 3-5 Business Days |
| RoyalMail 24 Tracked | £6.99 | 1-2 Business Days |
INTERNATIONAL SHIPPING
Shipping methods/prices may be different for each country. It is calculated base on the weight automatically.
You will receive your order anywhere from 14-20 business days from the date that it is shipped out (if you choose free shipping), not necessarily from the date that it is placed. After your payment is authorized and verified, it can still take up to two days to process your order. This is just an estimate, though, and doesn't include weekends or holidays. Orders are processed within 1-2 business days after your purchase is made (excluding weekends). Please allow 24-48 hours for your tracking details to update.
CUSTOMS, TAXES, DUTIES, & FEES
Our free shipping options are sent by the RoyalMail and are eventually placed into your country's local postal stream. All customs, taxes, import duties, brokerage fees, or any additional charges by your local government are the responsibility of the recipient. There is a slight chance that you will not get charged VAT or duties, however if you do get charged, we cannot be responsible for these fees in any way, as we do not receive any of this money. The funds go exclusively to your own government. The last thing we would want is for our customers to be charged extra, as this would be detrimental to our sales. Since duties and taxes vary by country and by what was ordered, we are not able to supply an estimated cost. Please contact your customs office for more information.
Shipping fees and taxes will not be refunded for packages that are refused due to VAT/duties.
AUSTRALIA, NEW ZEALAND, SOUTH AMERICA, ISLANDS
If you choose free shipping and are from any of these countries, please don't be surprised if your package takes longer than 20 days to arrive. RoyalMail gives rough estimates for delivery times, but adding customs delays and other unexpected events can increase the shipping time. If you need the watch for a certain ocasion, we suggest you choose express shipping to ensure that your package arrives in a timely manner.
SOME ORDERS WILL BE SHIPPING WITH Parcelforce, XDP, DPD OR Deutsche Post
Even if you’ve selected FREE standard shipping.
Depending on the weight and parcel size, we may ship your order by other shipping carrier (even if you choose free shipping).
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